Homeowners with hurricane damage are invited to contact Crisis Cleanup at 844-965-1386 to report the damage, so responders can help.

Here are current statistics. If there are reports in your county, you can register with Crisis Cleanup at to receive the data and mark the jobs complete. This is a solution to the old problem “We know there are damages, but where are they?”

We are here to help!

We know that many of you are preparing for the potentially damaging effects of Hurricane Dorian and we want you to know that we’re here to help. Our Client Services Coordinators are available to you for recovery assistance. If you or someone you know needs help, please call us at 252-571-2976.

Following a disaster getting immediate relief to impacted individuals is important. The next step is to connect survivors to recovery resources to help them rebuild and regain a “new normal”. For the long term recovery group, CCDRA needs to be ready to transition from relief to the recovery phase.

We need to know the communities hit the hardest and their needs. WE NEED YOUR HELP! If you are in a community that is hit hard, please forward the following information about your neighborhood to us at

1. Name
2. Address
3. Email & Phone
4. Community in which you live

If internet is not available, please call 252-571-2976!

Please keep in mind that Craven County Disaster Recovery Alliance is not an emergency response group but a Long Term Recovery group. We will not provide immediate, emergency help, but rather a resource for relief and recovery after the storm.

Airbnb Open Homes

Airbnb Launches Open Homes Program For Those Affected By Hurricane Dorian – – Airbnb has launched its Open Homes Program to help displaced residents and relief workers deployed to the southeast region impacted by Hurricane Dorian. The program recruits hosts who are willing and able to provide free housing to displaced residents, and disaster relief workers in the activation area.

Wednesday Update: Hurricane Dorian

Wednesday #ncwx update:
* Conditions will worsen later tonight into early Thursday as #HurricaneDorian moves northward along the coast.
* Rain and wind will begin across southeast NC overnight and continue through Friday. Impacts will occur well away from Dorian’s center.
* The threat of storm surge spans from Cape Lookout to Duck. Initial impacts will be along the ocean before the threat transitions to sound side areas as Dorian moves through.
* Heaviest rainfall is expected along and east of I-95 Thursday through Friday. A Flash Flood Watch is in effect for areas east of US-1 through Friday.
* Flooding/flash flooding impacts include the potential for road closures, rapid rises in small streams and creeks, and flooding in low-lying and prone areas.
* Tropical storm force winds are expected to begin early Thursday and increase through Friday morning. Hurricane force winds remain possible along the immediate coast Thursday night into Friday, though gusts could occur across eastern NC.
#DorianNC #ReadyNC

Actualización – Miércoles a #ncwx:
* Las condiciones empeorarán más tarde esta noche hasta la madrugada del jueves cuando #HurricaneDorian se mueva hacia el norte a lo largo de la costa.
* La lluvia y el viento comenzarán en el sureste de Carolina del Norte durante la noche y continuarán hasta el viernes. Los impactos ocurrirán muy lejos del centro de Dorian.
* La amenaza de tormenta se extiende desde Cape Lookout hasta Duck. Los impactos iniciales serán a lo largo del océano antes de que la amenaza pase.
* Se esperan lluvias más fuertes a lo largo y al este de la I-95 de jueves a viernes. Una alerta de inundación repentina está vigente para áreas al este de la US-1 hasta el viernes.
* Los impactos de inundaciones / inundaciones repentinas incluyen la posibilidad de cierres de carreteras, aumentos rápidos en pequeños arroyos y arroyos, e inundaciones en áreas bajas y propensas.
* Se espera que los vientos con fuerza de tormenta tropical comiencen el jueves temprano y aumenten hasta el viernes por la mañana. Los vientos huracanados siguen siendo posibles a lo largo de la costa inmediata desde el jueves por la noche hasta el viernes, aunque podrían ocurrir ráfagas en el este de Carolina del Norte.
#DorianNC #ReadyNC

Congratulations Steve Tyson

Today at the Craven Community College Foundation’s 9th Annual Community Fabric Awards, Steve Tyson received the 2019 Community Fabric Award for Individual Leadership. Steve has spent countless hours since Hurricane Florence helping families recover, through his leadership with CCDRA and through his knowledge and compassion with each individual in need.

We are grateful for his work on the CCDRA Board of Directors and all he does for our community!

Update to Step Program

From NC DPS on April 16, 2019

North Carolina Extends STEP Program to Repair More Homes Damaged by Hurricane Florence 202 More Families to Return Home Thanks to Partial, Temporary Repairs

More families will soon be able to return home while they work to rebuild from Hurricane Florence thanks to an extension of a program to provide partial housing repairs, Governor Roy Cooper announced today.

The original Sheltering and Temporary Essential Power (STEP) program implemented with funding from the Federal Emergency Management Agency (FEMA) wrapped up in early April with repairs completed on more than 2,100 homes. Using state funds, North Carolina is extending the program to 202 additional single-family homes in 12 counties. The program provides partial repairs at no cost to homeowners so Hurricane Florence survivors can return to and remain in their homes while longer-term repairs continue. 

“People want to be able to live in their own homes while they work to recover from Hurricane Florence,” Gov. Cooper said. “We’ve expanded this program to make it possible for more North Carolina families to get home faster.” 

The original STEP program provided repairs to homes with up to $17,000 in damage. The 202 homes included in the second phase of STEP applied for the original program but had slightly more damage. North Carolina Emergency Management stepped in using state funds to include these additional homes.

Work crews from Baptists on Mission, the North Carolina Conference of the United Methodist Church and four general contracting companies are currently making repairs to the 202 homes in Bladen, Brunswick, Carteret, Columbus, Craven, Cumberland, Duplin, Jones, New Hanover, Onslow, Pender and Robeson counties.

Hurricane Florence survivors who still face long-term housing issues are urged to participate in the Disaster Case Management program. The state has contracted with experienced case managers who will work in conjunction with faith-based and volunteer organizations to help meet survivors’ needs.

To connect with a disaster case manager, Hurricane Florence survivors can email or call one of two regional offices listed below:

  • Residents of Anson, Bladen, Brunswick, Chatham, Columbus, Cumberland, Durham, Guilford, Harnett, Hoke, Johnston, Lee, Moore, New Hanover, Orange, Richmond, Robeson, Sampson, Scotland and Union counties should call the Fayetteville office at 910-672-6175
  • Residents of Beaufort, Carteret, Craven, Duplin, Greene, Hyde, Jones, Lenoir, Onslow, Pamlico, Pender, Pitt, Wayne and Wilson counties should call the Jacksonville office at 910-378-4913

There are additional state and federal programs which are either underway or awaiting funding to assist Hurricane Florence survivors. FEMA’s Hazard Mitigation Grant Program helps eligible homeowners and local governments to rebuild, elevate or buy out flooded properties.

North Carolina is waiting for notification from Washington on another major program that will help with Hurricane Florence housing recovery, the federal Community Development Block Grant−Disaster Recovery (CDBG-DR) program, funded by the U.S. Department of Housing and Urban Development. In October 2018, Congress passed legislation appropriating CDBG-DR funds for Florence and several other natural disasters, but North Carolina does not yet know what share of the funds it will receive or the rules for using those funds to help with long-term recovery.

The state Department of Health and Human Services is also assisting hurricane survivors with housing solutions through its Back@Home NC program. The initiative assists families who were not eligible for FEMA assistance to transition to safe and stable housing. To date, more than 200 families have moved to permanent housing through the program. 

Contractor Fraud – What you should know!

Disaster Repair

Most contractors and tree removal companies in North Carolina are good business people, and many local merchants pitch in to help their community recover from a disaster. However, some scammers travel to areas that have been hit by storms and other disasters to take advantage of consumers.    Follow these tips to avoid trouble with home repair after a disaster:

  • Be Safe. Do not attempt to move downed power lines. Call your utility company immediately for assistance.
  • Contact your insurance company. Some insurance companies require an adjuster’s approval before work can be done. Take pictures and videos, if possible, of the damage. Cover holes in your roof or walls with a tarp if you can do so safely to prevent additional damage.
  • Do not pay for work up front. Inspect the work and make sure you are satisfied before you pay. A reasonable down payment may be required for some projects, but don’t pay anything without getting a written contract. Avoid paying with cash; use a check or a credit card instead.
  • Beware of any contractor who tries to rush you or who comes to your home offering assistance. If an offer is only good “now or never,” find someone else to do the work. Avoid contractors, including roofers, who go door-to-door offering services. Instead, get recommendations from friends, neighbors, co-workers and others who have had work performed on their homes recently.
  • Get three written estimates for the work, if possible, and compare bids. Check credentials and contact the Attorney General’s Office and the Better Business Bureau to learn about any complaints against the contractor. Ask to get the contractor’s certificate of insurance directly from their insurance company, not from the contractor.  Before work begins make sure you get a written contract that lists all the work to be performed, its costs and a completion date. Read the contract and make sure it includes any verbal promises you may have received from the contractor. Services like cleaning or storage of your belongings often come with extra charges, which can really add up depending on the length of storage.
  • Watch out for price gouging. Under North Carolina law, businesses cannot charge too much for goods or services when a disaster, an emergency or an abnormal market disruption for critical services has been declared or proclaimed by the Governor.  Under the law, the Attorney General’s Office can put a stop to price gouging and seek refunds for consumers who paid too much. The courts may also impose civil penalties against price gougers of up to $5,000 for each violation.

We Can Help   If you have a complaint about disaster repair or price gouging or need to check out a contractor, contact us for help or call toll free within North Carolina at 1-877-5-NO-SCAM.